HR Systems Support Center

HR Systems Support Center

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Wells Fargo East
Support Center
Brought to you by HR Systems

Terminology used in this help page.

Which passwords do what

Changing passwords

Changing your own password

Your password is expired

CMS (mainframe) passwords

Adding printers

Setting the default printer

Stopping a large print job

Troubleshooting printing

E-mail (Outlook)...

Sending e-mails inside the company

Requesting internet e-mail

Sending internet e-mails

Sending attachments

Saving attachments

Personal folders

Managing your e-mails

Scheduling appointments

Network Drives...

What is a network drive

Adding network drives

Troubleshooting network drives

Housekeeping...

Scandisk

Defrag

Delete .tmp files

What's a .zip file

How to open a .zip file

How to create a .zip file

Adobe Acrobat (PDF files)...

What's a .pdf file

How to open a .pdf file

Internet / Intranet?

Getting the latest internet explorer

Internet security

Checking your internet settings

What's a virus

Avoiding a virus

Detecting a virus

Cleaning a virus

Remote Access...

Who gets remote access

What can you access remotely

How to request remote access

Configuring your remote computer

The first time you connect

Typical remote connection

New Hires / Terminations...

Getting new hires on the network

Removing terminated employees from the network

Getting more help...

Reporting problems

Phone list / responsibility chart

Service expectations

HR Systems support team